Frequently Asked Questions

Please call us at 1-800-678-2168 if you have further questions.

Although we encourage sponsors to commit to the sponsorship of a child for as long as possible, we do understand that people's circumstances change over time. You're free to cancel at any time, for any reason.

Before we cancel, we'd love to see if we can make adjustments to your account so it's easier for you to continue sponsoring. Please call us at 1.800.777.5777 if you'd like to discuss these options to cancel your sponsorship. We'd be happy to help.

If you have any questions or need help with your My World Vision account, please call: 1-800-678-2168