Frequently Asked Questions

Please call us at 1-800-678-2168 if you have further questions.

When you send a special financial gift, World Vision staff work with your sponsored child, their family, and community to determine what is needed most. Your sponsored child could receive school supplies, clothing, livestock, or something else they could really use. The entire community also can benefit from gifts like agricultural tools, building supplies, support for a local school or clinic, or a water tank. Learn How it Works.

This minimum has been requested by our staff in the field. They’ve found that the rising prices of goods and fuel, along with the devaluation of the dollar, make it difficult to purchase meaningful gifts for less than $100. Our staff members always work with the family to make sure gifts will help meet long-term, as well as immediate, needs of the child. Also, this minimum gift amount helps ensure efficient stewardship of our staff’s time and resources.

Please allow at least four months to hear back from your child after you send a special gift. Once our staff in the field have received a notification about your gift, it takes time to meet with the family to determine the most pressing needs, travel to purchase items in town, write a thank-you letter, and send it to you by international mail.

Unfortunately, we can’t. We refrain from asking staff in your child’s community what your child’s greatest needs are because this adds time to the process and needs may change. Please allow our staff to talk with the child and their family to determine what they most need. They will always work to ensure that your gift is used in the best way possible for your child, their family, and community. 

Once you’ve given a gift, World Vision staff will meet with the child and their family to determine their greatest needs. Then together, they’ll go purchase the items, take a photo, and send you the photo and a letter to show how your child, their family, or community has benefited.

If you have any questions or need help with your My World Vision account, please call: 1-800-678-2168

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World Vision
Phone: 1-800-678-2168
P.O. Box 9716
Federal Way,WA 98063-9716
© 2014 World Vision Inc.
World Vision, Inc. is a registered 501(c)(3) nonprofit organization. All donations are tax deductible in full or in part.